Example, filled in with our words
Short: The Printer
There are two printers on our floor. One of them works. Everybody in Accounts knows which, and nobody has ever told the new people.
On Monday Omar needed one page. One page, for a meeting in five minutes.
Omar sent it to the printer on the LEFT. It thought about it, blinked a light, and asked for paper in tray two. Tray two was full. It asked again.
Omar looked LEFT down the hall for help, and RIGHT toward the kitchen. Nobody was around.
So Omar sent it to the printer on the RIGHT. Out came forty pages of somebody else's report, warm, with a staple in the wrong corner.
That is when Denise walked by. Denise has been here longer than the carpet.
"You want the one on the LEFT," said Denise. "But you have to open the side door first and shut it again. Not hard. Like you mean it."
Omar opened the door and shut it like someone who meant it. The printer hummed. The page came RIGHT out, the correct way up.
"How did you know that?" said Omar.
"Somebody showed me," said Denise, "in my first week. There was a sign once. It fell off."
Omar made the meeting with a minute LEFT. And there is a new sign on the printer now, in large letters, held on with a great deal of tape.
Whatever you are holding now is yours to keep.